I forgot her family’s name. But she is a noble woman (iirc, she’s a marquis’ widow) with high standing in the society of Roam (the capital city of the Taran region in the north). Hugh (the Duke of Taran) asked her to be some kind of mentor for his wife (Lucia). And after sometime, Madame Michelle introduced Lucia to her niece, Katherine (Kate) Milton (not to be confused with Princess Katherine Hesse, King Kwiz’ sister & Lucia’s stepsister). This Kate was the one that gave Lucia a baby fox (Asha), which then given to Damian to be brought with him to Ixium Academy.